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ikea knows what customers want
Monday, September 04, 2006 @ 11:59 PM
It's the service! It's the experience the customer goes through...
I was shopping this afternoon when I suddenly received a call from IKEA to thank me for the feedback. So nice of them! I seriously hope that they reward this new cashier of theirs.
So think I'm a busybody? So free til I have the time to fill in some feedback form. No. I was in retail for a short period of time so I understand how much a 'Thank you' means to the person serving us. Thus, taking 5 minutes to fill up the form is really nothing.
It's the service! It's the experience the customer goes through...
I was shopping this afternoon when I suddenly received a call from IKEA to thank me for the feedback. So nice of them! I seriously hope that they reward this new cashier of theirs.
So think I'm a busybody? So free til I have the time to fill in some feedback form. No. I was in retail for a short period of time so I understand how much a 'Thank you' means to the person serving us. Thus, taking 5 minutes to fill up the form is really nothing.
This is a personal weblog. The opinions expressed here represent my own and not intended to malign any religion, ethnic group, club, organization, company, or individual.
ikea knows what customers want
